FREQUENTLY ASKED QUESTIONS
Please follow these steps to address the issue:
- Re-enable the geo-tracking settings and ensure they are saved correctly. Navigate to ‘Settings >> User Login History >> Advanced >> Geo Tracker’ in your plugin settings. After making changes, re-login and check if the issue is resolved.
- If the problem persists, verify if your cURL supports TLS v1.3. You can do this by checking the value of the constant ‘CURL_SSLVERSION_TLSv1_3’. If this constant returns a value, it indicates that your cURL supports TLS v1.3.
Currently there is no refund policy.
No. You can enjoy all the features without license key except automatic updates and support.
License keys are subscription-based and will be renewed automatically. If you decide to cancel this subscription, you won’t receive any further automatic updates or support.
License keys allows your WordPress site to retrieve automatic updates from our plugin server if your license key is valid.
No. You should have an active license key if you need support for the plugin.
You need individual licenses. We recommend you to purchase any multi-domain plan e.g. Business Plan. You can choose the best plan depending on the number of domains you want to run.
There is a “Last Seen” column in the admin listing page. There you will see a circle with different colors:
- red is for offline users
- grey is for idle users
- green is for online users
You can change its settings.
The default setting is as follows:
- online: 2 min
- idle: 30 min
It means that the circle will be in:
- green color for the users who are active for 0-2 minutes.
- grey color for the users who are inactive for 2-30 minutes.
- red color for the users who are inactive for at-least 30 minutes.
DO YOU HAVE ANY QUERY?
A WordPress plugin that helps you to know your website's visitors by tracking their login related information like login/logout time, country, browser and many more.